Senior Application Support Analyst:
- On behalf of our oil & gas client, Vaquarii is looking for a Senior Application Support Analyst for a 6 month engagement to provide front-line technical and business support for business applications.
Responsibilities:
- Provide support for these operational applications: Maximo, Prodview, CS Land, Geoscout.
- Provide support these financial applications: Qbyte, Ediviewer, Open Invoice, Metrix.
- Create system and user documentation for multiple applications and processes that is thorough, complete, professional, and easy to understand.
- Communicate to end users and business leaders about impending system changes.
Must Have Skills:
- Minimum 5 years of experience in a customer service or front-line support role required.
- Prior experience in the roles of Application Support, Tech Support, I.T. Business Analyst.
- Experience with working and interacting in a fast paced, time sensitive, data driven environment is preferred.
- Experience in the oil & gas industry.
- Excellent communication skills, both written and verbal.
- Great understanding of application ecosystems and how they interface with each other.
- Working knowledge of Microsoft Office products (Outlook, Teams, OneNote, SharePoint, OneDrive etc.).
- Knowledge of Windows operating systems, basic computer hardware, and basic networking architecture an asset.
Nice to Have Skills:
- Degree/Diploma in Computer Science, or Information Technology or equivalent experience.
- Experience with enterprise level software.
Assignment Length:
- 6 Months
Job Location:
- Calgary, Alberta – On Site Preferred
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